This Privacy Policy provides information on the obligations and policies of Zuna Yoga International PTE LTD, with a business address at 3 Raffles Place,
#06-01 Bharat Building,
Singapore 048617 (the “Company”) in connection with its obligations under the Singapore’s Personal Data Protection Act 2012 (the “PDPA”).
We at Zuna Yoga recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.
This Privacy Policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us, as well as to assist you in making an informed decision before providing us with any of your personal data.
If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect and/or process your personal data, please do not hesitate to contact us at grow@zunayoga.com
“Personal Data” is defined under the PDPA to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organization has or is likely to have access. Common examples of personal data could include names, contact information, and images.
We will collect your personal data in accordance with the PDPA. We will notify you of the purposes for which your personal data may be collected, used, disclosed and/or processed, as well as obtain your consent for the collection, use, disclosure and/or processing of your personal data for the intended purposes, unless an exception under the law permits us to collect and process your personal data without your consent.
Types of Personal Data Collected :
For the purpose of carrying on the Company’s business, including registration and administration of the Company’s services, you may be requested to provide personal data such as, but not limited to, the following, without which it may not be possible to complete your registration:
– Your name;
– Correspondence address, and/or billing address;
– Age and gender
– Health conditions
– Education and employment experience
– Payment details, including credit card information;
– Contact details, including contact name, telephone number and email address;
– All other details you voluntary provide when completing our application form;
– Your image submitted with your application visual identification.
We may collect, use, disclose and/or process your personal data for one or more of the following purposes: 1. considering and/or processing your application with us, including to require you to fill in relevant forms which sets out your experience and health to ascertain your readiness for our programs; 2. Facilitating and managing your enrollment with us, including, without limitation; a) granting you access into the our venues; b) providing agreed upon training services c) providing you with service or school status updates; d) processing the payment of your online membership or training fees and / or any other relevant charges that may be incurred by you; e) operating Zuna Yoga’s client database; f) providing you with any benefits, including to administer the relevant referral programs applicable; g) managing your access to online services provided by Zuna Yoga; h) where your image is captured at Zuna Yoga events, to be used for publicity purposes; or 3. carrying out your instructions or responding to any enquiry given by (or purported to be given by) you or on your behalf; – contacting you or communicating with you via phone/voice call, text message, social media direct message or email for the purposes of administering and/or managing your training or retreat with us such as but not limited to communicating information to you related to: a) The status of your application; b) any service or status updates; c) outstanding payments or fees; – carrying out due diligence or other screening in accordance with any legal or regulatory obligations or our risk management procedures that may be required by law or that may have been put in place by us; – to prevent or investigate any fraud, unlawful activity or omission or misconduct, whether relating to online services or your training/retreat with us or any other matter arising from your activity with us, and whether or not there is any suspicion of the aforementioned; – complying with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction, including meeting the requirements to make disclosure under the requirements of any law binding on us and/or for the purposes of any guidelines issued by regulatory or other authorities, whether in Singapore or elsewhere, with which we are expected to comply; – complying with or as required by any request or direction of any governmental authority; or responding to requests for information from public agencies, ministries, statutory boards or other similar authorities. For the avoidance of doubt, this means that we may/will disclosure your personal data to the aforementioned parties upon their request or direction; – conducting research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve our services and facilities in order to enhance your experience with us or for your benefit, or to improve any of our products or services for your benefit; – storing, hosting, backing up (whether for disaster recovery or otherwise) of your personal data, whether within or outside Singapore; – providing and sending you marketing, advertising and promotional information, materials and/or documents relating to your training/retreat with us which we think may be of benefit or interest to you, via (i) postal mail to your postal address(es) and/or electronic transmission to your email address(es), and (ii) if so consented by you, via telephone calls or text message.
As the purposes for which we may/will collect, use, disclose or process your personal data depend on the circumstances at hand, such purpose may not appear above. However, we will notify you of such other purpose at the time of obtaining your consent, unless processing of your personal data without your consent is permitted by the PDPA or by law.
In order to conduct our business operations more smoothly, we may also be disclosing the personal data you have provided to us to our third party service providers, and/or our affiliates or related corporations, and/or other third parties whether sited in Singapore or outside of Singapore, for one or more of the above-stated Purposes. Such third party service providers, agents and/or affiliates or related corporations and/or other third parties would be processing your personal data either on our behalf or otherwise, for one or more of the above-stated Purposes. Examples of service providers include companies that provide web hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, marketing, auditing, debt recovery and other services
By submitting personal data to us, you undertake and warrant that;
(a) you have the authority to provide that personal data to Zuna Yoga;
(b) the personal data provided is accurate and true;
(c) you have informed the individual about the purposes for which their personal data is collected, used and disclosed as well as the parties to whom such personal data may be disclosed or transferred by Zuna Yoga, as set out; and
(d) the individual has consented to the collection, use and disclosure of their personal data for such purposes.
We respect the confidentiality of the personal data you have provided to us. We will not disclose your personal data to third parties without first obtaining your consent permitting us to do so. However, please note that we may disclose your personal data to third parties without first obtaining your consent in certain situations, including, without limitation, the following: 1. cases in which the disclosure is required or authorized based on the applicable laws and/or regulations; 2. cases in which the purpose of such disclosure is clearly in your interests, and if consent cannot be obtained in a timely way; 3. cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of yourself or another individual; 4. cases in which the disclosure is necessary for any investigation or proceedings; 5. cases in which the personal data is disclosed to any officer of a prescribed law enforcement agency, upon production of written authorisation signed by the head or director of that law enforcement agency or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer; 6. cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest; and/or 7. where such disclosure without your consent is permitted by the PDPA or by law. The instances listed above are not intended to be exhaustive. For more information on the exceptions, you are encouraged to peruse the Second, Third and Fourth Schedules of the PDPA which is publicly available at http://statutes.agc.gov.sg.
Where we disclose your personal data to third parties with your consent, we will employ our best efforts to require such third parties to protect your personal data.
Please note that we use cookies on our website. Cookies are text files that we put on your computer and they store/record information about your visit to and use of the website. Cookies can compile information about your browsing habits and can also enhance your browsing experience. This information may include, but is not limited to, relevant login and authentication details as well as information relating to your activities and preferences on our Website. We set out below more details about the cookies we use. You can of course disable cookies.
We use cookies for the following purposes:
1. To improve your user experience on this website;
2. to remember your preferences;
3. to help us understand how this website is performing;
4. to monitor traffic to the website;
5. to enable this website to function properly;
You can control cookies through your web browser settings. This allows you to determine which cookies to allow and which to refuse. If you disallow the use of cookies on our website, please note that you may not be able to access the full range of functions that our website offers.
Personal data (if any) that we collect from you through cookies may be passed to our third party service providers, whether located in Singapore or elsewhere, for one or more of the Purposes, for managing and/or administering our website, or for the purpose of data hosting/storage/backup.
Your use of our website constitutes consent by you to our use of cookies and to the matters set out herein.
Zuna Yoga provides links to web sites outside of the Zuna Yoga site. These linked sites are not under the control of Zuna Yoga, and we are not responsible for the conduct of companies linked to the Zuna Yoga website, nor for the performance or otherwise of any content and/or software contained in such external websites.
We will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
Please update us of any changes in your personal data that you had initially provided us with. We will not be responsible for relying on inaccurate or incomplete personal data arising from your not updating us of any changes in your personal data that you had initially provided us with.
We will also put in place reasonable security arrangements to ensure that your personal data is adequately protected and secured. Appropriate security arrangements will be taken to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your personal data. However, we cannot assume responsibility for any unauthorized use of your personal data by third parties which are wholly attributable to factors beyond our control.
We will also put in place measures such that your personal data in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.
Where your personal data is to be transferred out of Singapore, we will comply with the PDPA in doing so. In this regard, this includes us obtaining your consent unless an exception under the PDPA or law applies, and taking appropriate steps to ascertain that the foreign recipient organisation of the personal data is bound by legally enforceable obligations to provide to the transferred personal data a standard of protection that is at least comparable to the protection under the Act. This may include us entering into an appropriate contract with the foreign recipient organisation dealing with the personal data transfer or permitting the personal data transfer without such a contract if the PDPA or law permits us to.
You may withdraw your consent for the collection, use and/or disclosure of your personal data in our possession or under our control by submitting your request via email.
We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request.
If you have any complaint or grievance regarding about how we are handling your personal data or about how we are complying with the PDPA, we welcome you to contact us with your complaint or grievance.
As part of our efforts to ensure that we properly manage, protect and process your personal data, we will review our policies, procedures and processes from time to time.
We reserve the right to amend the terms of this Privacy Policy at our absolute discretion. Any amended Privacy Policy will be posted on our website here.
You are encouraged to visit this website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection.
Zuna Yoga reserves the right to alter any of the clauses contained herein in compliance with local legislation, to meet its global policy requirements, and for any other purpose deemed necessary by the Company.
